Frequently Asked Questions
Find answers to common questions about our services.
How to prepare your property before the photo shoot
For the seller; This tool will help you maximize the presentation of your property for the photo shoot. It can also serve as a reference point before visits. Pl…
Practical tips for placing orders
To facilitate and improve the service you receive, here are a few points to provide when you call: Address and type of property (single-family home, condo, mul…
Can I request a photographer?
Yes, when placing your order you get to select the time, date, and photographer for your shoot. If your preferred photographer doesn't show up as available, ple…
Can I choose when I want the shoot to take place?
Yes, when placing your order you get to select the time, date, and photographer for your shoot. If your preferred photographer doesn't show up as available, ple…
How to use the credit line
Log in via https://www.egpphotographie.com by clicking on "Login" in the top right-hand corner or directly via the https://portail.egpphotographie.com/login Whe…
How do I find the links for my immersive 3D tour?
Log in via https://www.egpphotographie.com by clicking on "Login" in the top right-hand corner or directly via the https://portail.egpphotographie.com/login Whe…
How can I download a video via my account?
Log in via https://www.egpphotographie.com by clicking on "Login" in the top right-hand corner or directly via the https://portail.egpphotographie.com/login Whe…
How can I upload my photos via my account?
Log in via https://www.egpphotographie.com by clicking on "Login" in the top right-hand corner or directly via the https://portail.egpphotographie.com/login Whe…
How to make an online payment
Log in via https://www.egpphotographie.com by clicking on "Login" in the top right-hand corner or directly via the https://portail.egpphotographie.com/login Whe…
What's the difference between branded and unbranded 3D immersive tours?
When you use the branded immersive 3D tour link, the property address, your contact information, your banner logo and your broker portrait photo will appear in …
What is the Social Media Package?
The Social Media Package contains 2 dynamic products tailored for enhancing your Facebook and Instagram presence. This package is the ideal product to promote y…
